PROTECTING YOUR PRIVACY IS IMPORTANT TO US. This guide will help you understand how we collect, use, and safeguard the personal information you provide to us.

 

I. What kind of information do we collect from you when you visit our site?

When you visit www.flambeauxwine.com, our stats package from Google collects basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, and allows us to identify issues so we can enhance your experience.

We also collect personal information when you purchase through our store, including
your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Protecting Your Information - We Are All About It.

All payment information we collect is protected by SSL (Secure Sockets Layer), a standard internet security measure that encrypts the data you send to us. Our website is also secured by an SSL/TLS
(Transport Layer Security) certificate issued and verified by a third-party security firm. Any data
we collect is stored behind a secure firewall in our database and is not accessible to the public.

III. Sharing of personal information - We Don't Do It.

We do not sell or share any personal information collected with third parties for advertising or
data collection purposes. The information you provide is completely private and used solely for order processing and shipping, which may require sharing your address and contact information with third-party payment services and shipping carriers.

Our website host, WineDirect, collects similar browser statistics as noted above.

If you give us permission to send you emails for customer support or special promotions, we do
not sell, share, or provide your email address to any third party. You may opt out anytime by
sending an email to info@flambeauxwine.com with REMOVE EMAIL in the subject line.

If you give us permission to send SMS text messages for customer support or special promotions,
we do not sell, share, or provide your phone number to any third party. You may opt out anytime by texting STOP to (707) 637-9019.

IV. Newsletter Opt Out - It's Simple.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, you can do so easily with a simple unsubscribe button in the Customer Support webpage of our website or you can let us know by phone, e-mail, or by regular mail. Please contact us by email for any further assistance needed at info@flambeauxwine.com.com.

V. Consumer inquiries and privacy.

If you have any questions about your privacy, need to make changes to your profile, or want to
unsubscribe from further contact, you can send an email to info@flambeauxwine.com or call us
at (707) 637-9019.